Tickets & opening times

//Tickets & opening times
Tickets & opening times2020-12-27T12:02:03+00:00

Opening times & prices

* IMPORTANT NOTICE – We are temporarily closed until further notice 
With the Island going into tier 3 today we have made the tough decision to temporarily close the Haven until further notice.
Our customers, staff and animal welfare is absolute paramount to us and we feel it would be irresponsible to remain open and encourage people to travel in the current climate. It is also vital our small team of wonderful keepers are kept safe and well so they can carry out their daily care of looking after our animals.
It has been an extremely difficult year for everyone and we were excited to welcome visitors during Christmas and New year but unfortunately it is just not worth the risk. We hope you understand and we are sorry for any inconvenience caused. All pre-purchased tickets between the 27th Dec – 3rd January will be automatically refunded and annual passes extended.
Wishing you all a very safe and happy New Year. Many thanks for your continued support and we hope to see you again soon xx

(age 15+)


(age 3-14)










Family ticket (2 adults and 2 children)


Family ticket (2 adults and 3 children)



  • Free 7-day return for all purchased tickets (with proof of id).
  • Pre-booked groups of 10 or more receive a 10% discount.
  • Carers are given free admission.
  • We love welcoming schools. Please call 01983 530885 for more info.
  • Sorry – no dogs (they upset the animals).
  • Free parking for coaches, cars and bikes.

Annual membership

Sign up now for our membership scheme – and come as often as you like for a whole year!

Disabled access

We welcome visitors with disabilities and we have been highly commended on our facilities by Mobility Magazine. We provide disabled parking next to the entrance and have wide flat pathways for close viewing of our animals and easy access to all areas. Please read our Access Statement here.